There is good news for families across Wales who depend on vital services for help with things like housing, legal advice and finances, because some of those services are about to receive £2,187,000 in funding from Welsh Government.
Citizens Advice Cymru, Shelter Cymru, SNAP Cymru, Age Cymru and Tenovus Cancer Care will all receive the money, which means the people using them will also see the benefits.
What might be available to my family?
The services receiving the funding help people with things like cancer support, housing, education, employment and debt. If you need free support with any of these issues, then have a look at the details below for each service, and click on any of them to be taken through to their website.
Free, confidential information and advice to help people with their money, legal, consumer and other problems.
Free, expert, independent housing advice to anyone who needs it, no matter what their situation.
Supporting families of children and young people with additional learning needs.
Helping older people avoid poverty, isolation, neglect and age discrimination.
Bringing treatment, emotional support and practical advice to the heart of your community.
Research shows that in 2014/15 the services responded to 30,000 requests for information and advice and secured almost £6.5 million in welfare benefits for people in Wales.
One of the people to benefit from support from Citizens Advice Cymru is 46-year-old Melanie Morris from Maesteg, who is in receipt of welfare benefits as a result of long-term health problems. She experienced financial difficulty last year and built up £7,000 of debt.
Melanie said: “I got in touch with Rhondda Cynon Taff Citizens Advice Bureau after bailiffs visited my elderly parents’ home. They caused so much distress that my mother suffered an angina attack.
“That’s when I knew I needed help. CAB supported me and my family to challenge the bad practice of the bailiffs, and with support from a specialist debt advisor, I obtained a Debt Relief Order which cleared my debts in full.
“It’s a huge relief to be debt free and I now have the skills and knowledge to manage my finances well.”