Newport Supporting People Programme

Last updated: June 26, 2017

About Newport Supporting People Programme

The Supporting People programme provides housing-related support services to people who are at risk of becoming homeless.   Help is available if you live in a refuge, supported housing or sheltered housing, or if you are on the extracare scheme and floating support is provided if you live in your own home.

Support is very flexible and can be for a short period if you suddenly find yourself in a housing crisis situation, or it can be over the longer term if necessary. They assess your situation and then provide the support you need to help you maintain your home.

Housing-related support includes support with security and safety of your accommodation, help with neighbour disputes, advice on budgeting, claiming benefits, help with basic skills, e.g. cooking.

Who is this for?

You can be provided with housing related support if you are over 16 years of age and also:

  • experiencing domestic abuse (man or woman)
  • have a learning disability
  • have mental health issues
  • are dependent on alcohol
  • have substance misuse issues
  • have a criminal offending history
  • are a refugee
  • have a physical or sensory disability
  • have a developmental disorder (e.g. autism)
  • have a chronic illness (including HIV/AIDS)
  • are a young person leaving care
  • are a young person – 16-24 with support needs
  • are a single parent family with support needs
  • are a family with support needs
  • single person with support needs not listed above (25 -54)
  • over 55 years of age with support needs (not alarms)

If you’re not eligible for the Supporting People programme, there may be other services that are available to you. Please contact Newport FIS to find out.

Works with

Housing / Support / Independence / Homelessness / Inclusion

Newport Supporting People Programme

01633 235201

Gateway Co-ordinator
Supporting People Team
Brynglas House
Brynglas Road
NP20 5QU

Office Hours

8:30am - 5:00pm
8:30am - 5:00pm
8:30am - 5:00pm
8:30am - 5:00pm
8:30am - 4:30pm

Other Newport Services

Newport Family Information Service

Childcare / Information / Money / Parenting / Things To Do

Newport FIS offer a bespoke information service for parents carers and professionals working with children aged 0-19yrs. If you live or work in Newport and are looking for childcare, information about early years education, activities for your children, financial or parenting support, Newport Family Information Service (FIS) is here to help.

Newport Flying Start

Childcare / Health and Well-being / Parenting Support / Speech, Language and Communication Support

If you live in a Flying Start area and have a child under 4, Flying Start will support your family to give your child the best start in life.  We offer many services under one roof to help your child prepare for school and succeed in the long term, as well as funded part-time childcare for 2-3 year olds.


Newport Families First

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Newport Families First supports families, particularly those on low incomes, with a clear emphasis on prevention and early intervention. Many agencies work together to help the whole family.

Newport Supporting People Programme

Housing / Support / Independence / Homelessness / Inclusion

The Supporting People Programme in Newport delivers housing-related support to people over 16 years of age who need help to find or keep their home and live independently.