Swansea Supporting People Programme

Last updated: March 27, 2017

About Swansea Supporting People Programme

The City and County of Swansea Supporting People Team administer a programme which can provide housing related support to help you maintain your tenancy and live independently.  Help is provided if you are at risk of becoming homeless – that includes staying temporarily with a friend or family member.

The services that the programme funds can be broadly grouped by the following service models:

Floating Support – Support worker visits you in your home and gives regular support for an agreed period of time.

Temporary Supported Housing – you move into accommodation for a short period of time where support is provided.

Permanent Supported Housing – you move into accommodation for a longer period of time where support is provided.

Direct Access Hostels – 24 hour access to support including Women’s Aid Refuge

Sheltered Housing – you move into accommodation for people over 55 years of age with shared facilities where support is available.

Information on the full range of accommodation and support services including referral routes and access criteria can be found on the Supporting People website.

Who is this for?

Support can be provided for:

  • Women fleeing Domestic Abuse
  • Men fleeing Domestic Abuse
  • People with learning difficulties
  • People with mental health problems
  • People with alcohol and/or substance misuse issues
  • Refugees
  • People with physical disabilities who require support
  • Young single homeless who require support and young people leaving care
  • Ex-offenders
  • People who are homeless or potentially homeless and in need of support
  • People with chronic illness including AIDS, Aids – related conditions or who are HIV positive
  • Vulnerable parents who require support
  • Vulnerable older people

Works with

Additional Needs / Disability / Health and Well-being / Homelessness / Housing

Swansea Supporting People Programme

01792 533700

Supporting People Team
17 High Street


Office Hours

8:30am - 5:00pm
8:30am - 5:00pm
8:30am - 5:00pm
8:30am - 5:00pm
8:30am - 4:30pm

Other Swansea Services

Swansea Family Information Service

Information / Childcare / Early Years / Things To Do / Play, Sport and other recreational facilities / Financial information / Parenting / Workforce Development

Swansea Family Information Service (FIS) provides free, impartial information, advice and guidance on a wide range of childcare, children’s, family support and family related topics.

Swansea Flying Start

Childcare / Health and Well-being / Parenting Support / Speech, Language and Communication Support

Flying Start is the Welsh Government’s flagship Early Years Programme for families with children who are under 4 years of age.

Swansea Families First

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Swansea Families First supports families, particularly those on low incomes, with a clear emphasis on prevention and early intervention. Many agencies work together to help the whole family.

Swansea Supporting People Programme

Additional Needs / Disability / Health and Well-being / Homelessness / Housing

The Supporting People Programme can provide housing related support if for whatever reason you are at risk of becoming homeless. It can provide skills and support to help you live independently.