Vale of Glamorgan Families First

Last updated: June 11, 2019

About Vale of Glamorgan Families First

Families First in the Vale of Glamorgan provides support to families with children who are facing difficulties, particularly those with low-incomes. 

Families First provides different types of support to the whole family depending on what your needs are through projects, activities and training from the council, charities and other organisations.

In the Vale you’re likely to first encounter Families First through what’s called the FACT Team (Families Achieving Change Together)Here’s a leaflet explaining a little bit more about what they do and it is FACT’s contact details that are provided.

Click here for more info on Vale of Glamorgan Families First projects or contact the Children’s & Young People’s Partnership (CYPP) on 01446 709269 or

Who is this for?

Children, Young people (aged 0-18) and their families from the Vale of Glamorgan, who may benefit from additional support to overcome difficulties and make positive change.

If you’re not eligible for Families First, there may be other services that are available to you. Please contact Vale of Glamorgan FIS to find out.

Works with

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Vale of Glamorgan Families First

Families First Advice Line

0800 0327 322

Office Hours

9am - 12pm, 1pm - 4.30pm
9am - 12pm, 1pm - 4.30pm
9am - 12pm, 1pm - 4.30pm
9am - 12pm, 1pm - 4.30pm
9am - 12pm, 1pm - 4.30pm

Other Vale of Glamorgan Services

Vale of Glamorgan Family Information Service

Childcare / Parenting / Things To Do / Additional Needs / Information

The Vale Family Information Service is your first point of contact for advice and information on childcare, activities and services for children and families, and family support services in the Vale of Glamorgan.

Vale of Glamorgan Families First

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

To help you and your child(ren) overcome difficulties and achieve agreed goals through the help of support agencies.

Vale of Glamorgan Flying Start

Childcare / Health and Well-being / Parenting Support / Speech, Language and Communication Support

Flying Start is a Welsh Government programme supporting families to give children a better start in life.

Vale of Glamorgan Supporting People Programme

Homelessness/ Housing Support / Family Support / Health and Well-being / Mental Health /Domestic Abuse

The Supporting People Programme provides housing related support to help people maintain their tenancy and live independently.  They aim to prevent people from becoming homeless by giving housing related support to those who are at risk of becoming homeless or who have previously been homeless.

The Supporting People Programme works with other services that offer care, support, mediation and advice to help you get the support you need.