Family Information in Blaenau Gwent

Welcome to FamilyPoint Blaenau Gwent – your complete guide to family information in Blaenau Gwent.

If you live in Abertillery, Brynmawr, Ebbw Vale, Tredegar, or anywhere else in the county of Blaenau Gwent, this is your page to find information for your family.

Here you will find everything from essential contacts to the latest news, the key local services for families in Blaenau Gwent (Family Information Service, Communities First, Families First, Flying Start, and Supporting People) and, if you scroll right down, loads of links to local info and useful things such as money, health, housing, things to do and much more.

So if you’re a parent or carer or have responsibility for a child, live in Blaenau Gwent and want some information, we’ll point you in the right direction on this page .

Essential Contacts

Please see links for call charges.


101 – police non-emergency

NHS Direct Wales (0845 46 47)

National Debtline (0808 808 4000)

Live Fear Free Helpline (0808 80 10 800)

Meic Cymru (0808 80 23456) (Text: 84001)

Blaenau Gwent County Borough Council (01495 311 556)

Blaenau Gwent Family Information Service (08000 32 33 39)

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Local key services

Communities First Blaenau Gwent – Ebbw Fawr Cluster

For help with:

Adult Education/ Employment / Health and Well-being / Money

The Ebbw Fawr Communities First team sees progression into a job by developing skills, increasing knowledge, and confidence as really important ways of helping local people to reach their potential and improve their circumstances.

Family Information Service Blaenau Gwent

Blaenau Gwent Family Information Service

For help with:

Childcare / Information / Money / Parenting / Things to Do

Blaenau Gwent Family Information Service (FIS) is a free, confidential and impartial service offering information, advice and guidance on different services relating to children, young people and their families.

Flying Start Blaenau Gwent

Blaenau Gwent Flying Start

For help with:

Childcare / Health and well-being / Parenting Support / Speech, Language and Communication Support


Flying Start is the Welsh Government funded programme, which provides intensive support services to families with children aged between 0-3, who lives in disadvantaged areas across Wales.


Families First Blaenau Gwent

Blaenau Gwent Families First

For help with:

Employment / Education / Health and Well-being / Money / Parenting

Blaenau Gwent Families First programme is available to all families living within Blaenau Gwent who may be facing difficulties.

There are two ‘Community Hub’ teams based in Blaina and Ebbw Vale and we offer different types of support depending on your family’s needs.

Supporting People Blaenau Gwent

Blaenau Gwent Supporting People Programme

For help with:

Additional Needs / Disability / Health and Well-being / Homelessness / Housing

The Blaenau Gwent Supporting People Service offers support to anyone aged over 16 years old who is struggling to keep their home, at risk of losing their job, needs to move or needs help managing their finances.

Local area

Local Information & useful links


  • Welfare Reform
    Find information, advice and support on Universal Credit, free school meals and benefit caps.
  • Caerphilly and Blaenau Citizens Advice Bureau
    Your local Citizens Advice Bureau offers practical, up-to-date information and advice for anyone on a wide range of topics, including debt, benefits, housing, legal, discrimination, employment, immigration, consumer, and more.
  • Money Advice Service
    Free and impartial advice, guides, support, tools and calculators to help you on a wide range of money issues. Set up by government.
  • Benefits
    Browse all the benefits information and help pages written by and kept up-to-date by the UK Government.
  • Shelter Cymru
    Free, specialist, independent and confidential advice in Wales on a wide range of debts. Find your nearest face-to-face advisers here.

Health & Well-being

Parenting & Family Advice

  • Family Lives (0808 800 2222)
    Family Lives offers a confidential and free helpline service (previously known as Parentline). Call on 0808 800 2222 for information, advice, guidance and support on any aspect of parenting and family life, including bullying.
  • National Childbirth Trust
    “The UK’s largest charity for parents”. Provides accurate, impartial information on pregnancy, birth, early parenthood.
  • Gingerbread
    Support and practical advice for single parents.
  • Grandparents Association (0845 434 9585)
    Advice, information and support for grandparents, including those with full-time care of their grandchildren, those who’ve lost contact with them, and more. Services include a website, a general helpline, a welfare benefits helpline, support groups and factsheets.
  • Home-Start Blaenau Gwent (01495 290017)
    Free help, friendship, advice or support to any family with a child under five years old, usually by volunteer parents (or those with extensive childcare experience).
  • Merthyr FNF Both Parents Matter Cymru: Face-To-Face Support Meetings
    Free face-to-face information, support and advice to parents and grandparents to help them fulfil their responsibilities to, maintain direct contact with and develop meaningful relationships with their children and grandchildren. There’s also a meeting in Blackwood.


Education & Schools


  • Blaenau Gwent Housing Information, Advice & Support
    Information on housing options, including rented and affordable accommodation in the area, as well as advice on joining the housing register, assistance with homelessness, help for vulnerable people, and more.
  • Shelter Cymru
    Free, specialist, independent and confidential legal advice and housing support.
  • Tai Calon Community Housing
    The largest social housing landlord in Blaenau Gwent. Provides a range of support to people in the community.

Additional Needs & Disability

  • Disabilities (Index)
    Find information on occupational therapy, learning disabilities, physical disabilities, sensory disabilities.
  • Community Resource Team (01495 315700)
    Information, advice and support on a wide range of issues to help vulnerable adults live safely in their own homes.
  • Health, Wellbeing & Social Care Information Leaflets
    Find all leaflets by Blaenau Gwent County Borough Council on adult services for those with care and support needs.
  • Blaenau Gwent Families First
    Families First facilitates dedicated support to families of children with disabilities in Blaenau Gwent.
  • Snap Cymru
    SNAP Cymru provides free, specialist, independent and advice and support to parents, children and young people (0 -25) who have or may have additional learning needs. This includes a bilingual telephone helpline service, a specialist casework service, disagreement resolution and support at meetings, tribunals and appeals.

Local Activities & Events

  • Aneurin Leisure
    Find out about leisure and culture in Blaenau Gwent, including sports clubs, leisure centres, libraries, parks and open spaces, local attractions, tourism, countryside, and more. Blaenau Gwent County Council’s leisure and culture services are run by Aneurin Leisure.
  • – Things To See & Do
    Find details of upcoming events, activities, parks, trails and much more in Blaenau Gwent.
  • Family Days Out near to Blaenau-Gwent
    A simple and fun website to find somewhere to take the kids for a great family day out. Contains information on attractions, a section on baby facilities in each attraction and some of the most common questions answered by those who actually run the attractions.
  • Top Things to Do in Blaenau Gwent (
    List of, reviews on and advice about the top things to do in Blaenau Gwent, mostly provided by users.
  • Aneurin Leisure – Events
    Online guide to the best live entertainment across Blaenau Gwent, including drama, music, comedy, dance, opera and performance. Find out what’s on and where.
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