Information for Families in Carmarthenshire

Welcome to FamilyPoint Carmarthenshire – your complete guide to family information in Carmarthenshire.

If you live in Llanelli, Carmarthen, Ammanford, or anywhere else in the county of Carmarthenshire, this is your page to find information for your family.

Here you will find everything from essential contacts to the latest news, the key local services for families in Carmarthenshire (Family Information Service, Communities First, Families First, Flying Start, and Supporting People) and, if you scroll right down, loads of links to local info and useful things such as money, health, housing, things to do and much more.

So if you’re a parent or carer or have responsibility for a child, live in Carmarthenshire and want some information, we’ll point you in the right direction on this page.

Essential Contacts

Please see links for call charges.


101 – police non-emergency

NHS Direct Wales (0845 46 47)

National Debtline (0808 808 4000)

Live Fear Free Helpline (0808 80 10 800)

Meic Cymru (0808 80 23456) (Text: 84001)

Carmarthenshire Council (01267 234 567)

Family Information Service Carmarthenshire (01267 246 555)

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Local key services

Carmarthenshire Family Information Service

For help with:

Childcare / Information / Money / Parenting / Things To Do

We provide free, bilingual and impartial advice and guidance in Carmarthenshire on a wide range of childcare options, activities for children and family related issues.

Carmarthenshire Flying Start

For help with:

Childcare / Education / Health

Flying Start service is a Welsh Government funded programme, which provides intensive support services to 0-3 year old children and their families who live in certain areas within Carmarthenshire.

Carmarthenshire Families First

For help with:

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Families First helps support families, children and young people up to 25 years living in Carmarthenshire with employment, health and well-being.

Carmarthenshire Supporting People Programme

For help with:

Additional Needs / Disability / Health and Well-being / Homelessness / Housing

Supporting People brings together a range of services to help you maintain your independence and also provides housing support in your home.

Local area

Local Information & useful links


  • Money Matters
    Find information and advice to help you on benefits, debt, money management, heating your home, accessing services, residential & nursing care charges, non-residential care charges, and more.
  • Family Information Service Carmarthen – Financial and Legal help
    Includes links to organisations that can help you and your family with money and legal services including the Citizens Advice Bureau, help with childcare costs, and much more.
  • Money Advice Service
    Free and impartial advice, guides, support, tools and calculators to help you on a wide range of money issues.
  • Benefits (Index)
    Browse all the benefits information and help pages written by and kept up-to-date by the UK Government.
  • Shelter Cymru
    Free, specialist, independent and confidential advice in Wales on a wide range of debts. Find your nearest face-to-face advisers here.

Health & Well-being

Parenting & Family Advice

  • Carmarthenshire and Pembs FNF Both Parents Matter Cymru: Face-To-Face Support Meetings
    Free face-to-face information, support and advice to parents and grandparents to help them fulfil their responsibilities to, maintain direct contact with and develop meaningful relationships with their children and grandchildren.
  • JigSo Children’s Centre
    JigSo is a free, bilingual children’s centre which offers a variety of support services to parents and children (from birth up to the age 14), as well as classes and activities on: safety; communication and language focus; health and wellbeing; personal, social and emotional development; physical development, community, and plenty more. 
  • Gingerbread
    Support and practical advice for single parents.
  • Grandparents Association (0845 434 9585)
    Advice, information and support for grandparents, including those with full-time care of their grandchildren, those who’ve lost contact with them, and more. Services include a website, a general helpline, a welfare benefits helpline, support groups and factsheets.
  • National Childbirth Trust (NCT): West Wales Branch
    A network of local parents in Ceredigion, Carmarthenshire and Pembrokeshire offering practical and emotional support, information and friendship, including antenatal classes and postnatal groups. Note: You can also ask your midwife, health visitor or GP about antenatal classes.
  • Parenting. Give It Time
    Practical parenting information, tips and activities for parents of children from birth to age 5.


Education & Schools


  • Housing (Index)
    Find all information, advice and support from Carmarthenshire council here, including on affordable housing, council housing register, energy efficiency, repairing your house and paying your rent.
  • Carmarthenshire Housing Options
    Find information on rented and affordable accommodation in Carmarthenshire, as well as advice and support to help you decide on the best option available to you.
  • Shelter Cymru (0845 075 5005)
    Free specialist, independent and confidential legal advice and housing support.
  • Council/Housing Association Register
    Carmarthenshire council and its partner housing associations run a joint housing register, so you only have to register once if you want to be considered for either type of housing. Find more information here.
  • Homelessness
    If you are homeless, or threatened with becoming homeless, your council has a legal duty to help you. Find out how to get information, advice and options here.

Additional Needs & Disability

  • Government: Supporting a child with additional needs
    If you care for a child with a disability, here’s information on financial support and benefits, home adaptions, after school clubs and holiday schemes and parenting help.
  • Additional Support Needs (Index)
    Find information and support services available to adults over 18 in Carmarthenshire that could help with dementia, drugs and alcohol, sight/hearing loss, mental health, physical disability, learning disability and autism.
  • Learning Disability
    If you have a learning disability, this page will let you know about day opportunities and employment opportunities that are available to you, Short Breaks, support at home, and more. It also has some useful links to other services.
  • Mencap: Wales Learning Disability helpline (0808 808 1111)
    Free, bilingual helpline that offers information and advice about learning disabilities. Operated by Mencap, a UK-wide learning disability support and campaign charity.
  • SNAP Cymru
    SNAP Cymru provides free, specialist, independent and advice and support to parents, children and young people (0 -25) who have or may have additional learning needs. This includes a bilingual telephone helpline service, a specialist casework service, disagreement resolution and support at meetings, tribunals and appeals.
  • Families First in Carmarthenshire: Disability (children and young people)
    Services for children and young people 0-25 years old, including: specialist parenting support, help for children to attend their local nursery, and specialist activity groups in the holidays.
  • Carmarthenshire Family Adviser Service – Mencap Cymru
    Providing information, advice and support to individuals, families and professionals. They run support groups for parents and carers where they can meet others, share experiences and get professional information and advice.
    Help and information for parents and carers of disabled children and adults. A signposting website by parents and carers, for parents and carers.

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