Information for Families in Conwy

Welcome to FamilyPoint Cymru Conwy – your guide to family information in Conwy.

If you live in Llandudno, Llanrwst, Betws-y-Coed, Conwy, Colwyn Bay or anywhere else in the county of Conwy, this is your page to find information for your family.

Here you will find everything from essential contacts to the latest news, the key local services for families in Conwy (Family Information Service, Communities First, Families First, Flying Start, and Supporting People) and, if you scroll right down, loads of links to local info and useful things such as money, health, housing, things to do and much more.

So if you’re a parent or carer or have responsibility for a child, live in Conwy and want some information, we’ll point you in the right direction on this page.

Essential Contacts

Please see links for call charges.



101 – police non-emergency

NHS Direct Wales (0845 46 47)

National Debtline (0808 808 4000)

Live Fear Free Helpline (0808 80 10 800)

Meic Cymru (0808 80 23456) (Text: 84001)

Conwy County Borough Council (01492 574 000)

Conwy Family Information Service (01492 577 850)

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Local key services

Conwy Family Information Service

For help with:

Childcare / Information / Money / Parenting / Things To Do / Team Around the Family / Play / Early Years / Additional Needs

Conwy Family Information Service provides free information on all aspects of childcare and services for children and young people and families.  

Conwy Flying Start

For help with:

Childcare / Health and Well-being / Parenting Support / Speech, Language and Communication Support

Welsh Assembly funded project which aims to make a difference to children in specified areas. We support families through intensive health visiting, parenting support, family learning and childcare for 2 – 3 year olds.

Conwy Families First

For help with:

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Better health and wellbeing, education and employment for low-income families living in Conwy.

Conwy Supporting People Programme

For help with:

Additional Needs / Disability / Health and Well-being / Homelessness / Housing / Substance Misuse / Ex-offenders

The Supporting People Programme prevents homelessness and enables people at risk of losing their homes to remain living independently in the community.

Local area

Local Information & useful links


Health & Well-being

Parenting & Family Advice


  • Conwy Family Information Service: Childcare
    Conwy Family Information Service (Conwy FIS) provides information and advice to families and professionals in Conwy. Our directory has details of childcare, services and activities for children, young people and their parents.
  • Conwy County Borough Council: Types of Childcare
    Information regarding registered childminders, day nurseries, out of school clubs, playgroups and cylch meithrin.
  • Care and Social Services Inspectorate Wales (CSSIW)
    The CSSIW is responsible for inspecting social care and social services in Wales, including childminders, nurseries, homes for older people, and more. Find the care service and/or inspection report you want here.
  • Conwy Flying Start
    Free, quality part-time childcare for 2-3 year olds in certain areas. Find more information here.

Education & Schools


Additional Needs & Disability

  • Conwy Family Information Service: Disabled Children, Additional Needs
    Lots of really useful links to help you and your child with a disability or additional needs. The following topics are covered: activities, ADD and ADHD, Additional Learning Needs in School, Autism and Aspergers, Deaf/Hard of Hearing, Dyspraxia, Education, Financial, Mental Health, Social Inclusion Service, Speech and Language.
  • Conwy Inclusion Teachers Service
    The Conwy Curriculum Inclusion Teachers are a team of four full-time teachers who have additional qualifications in Special Educational Needs (SEN). They are employed by the local education authority to work within the primary sector and have specific school allocations.
  • Information about Special Educational Needs
    These are the people who may be able to tell you if your child has SEN, and to advise you on what help will be made available to support your child.
  • Services for Families with a Child who has a Disability
    Our job is to provide specialist support for children who have disabilities and their parents.
  • Accessible Countryside for Everyone (ACE)
    Disabled access, wheelchair walks, easy access, access for all, mobility, walks on wheels, miles without stiles – whatever the term the following is all about accessibility to the countryside and green spaces of Conwy.
  • SNAP Cymru
    SNAP Cymru provides free, specialist, independent and advice and support to parents, children and young people (0 -25) who have or may have additional learning needs. This includes a bilingual telephone helpline service, a specialist casework service, disagreement resolution and support at meetings, tribunals and appeals.

Local Activities & Events

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