Information for Families in Merthyr Tydfil

Welcome to FamilyPoint Merthyr Tydfil – your complete guide to family information in Merthyr Tydfil.

If you live in Merthyr Tydfil, Cyfarthfa, Dowlais, Treharris, Pentrebach, or anywhere else in the county of Merthyr Tydfil, this is your page to find information for your family.

Here you will find everything from essential contacts to the latest news, the key local services for families in Merthyr Tydfil (Family Information Service, Communities First, Families First, Flying Start, and Supporting People) and, if you scroll right down, loads of links to local info and useful things such as money, health, housing, things to do and much more.

So if you’re a parent or carer or have responsibility for a child, live in Merthyr Tydfil and want some information, we’ll point you in the right direction on this page.

Essential Contacts

Please see links for call charges.


101 – police non-emergency

NHS Direct Wales (0845 46 47)

National Debtline (0808 808 4000)

Live Fear Free Helpline (0808 80 10 800)

Meic Cymru (0808 80 23456) (Text: 84001)

Merthyr Tydfil County Borough Council (01685 725000)

Merthyr Tydfil Family Information Service (01685 727400)

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Local key services

Merthyr Tydfil Family Information Service

For help with:

Childcare / Information / Money / Parenting / Things To Do

The Family Information Service (FIS) provides free advice and information on a wide range of childcare options and activities for children, their families and carers.

Merthyr Tydfil Communities First

For help with:

Adult Education / Employment / Health / Wellbeing / Money

Communities First works to try to narrow the education, skills, economic and health gaps that exist within communities of Merthyr Tydfil.

We provide support to individuals and families through programmes such as cooking on a budget, financial inclusion, youth hub, preparing for baby and many more. Get in touch with your nearest office to find out.

Merthyr Tydfil Flying Start

For help with:

Childcare / Health and Well-being / Parenting Support / Speech, Language and Communication Support

The Flying Start Programme provides free quality, part-time childcare for 2-3 year olds, an enhanced health visiting & midwifery service, access to parenting programmes, support for early language development, and family support services.

Merthyr Tydfil Families First

For help with:

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Better health and wellbeing, education and employment for low-income families living in Merthyr Tydfil.

Merthyr Tydfil Supporting People Programme

For help with:

Additional Needs / Disability / Health and Well-being / Homelessness / Housing

The Supporting People programme provides schemes which offer Housing Related Support to people who are homeless or who are at risk of losing their home, struggling to manage their responsibilities as a householder.

Local area

Local Information & useful links


Health & Well-being

Parenting & Family Advice


Education & Schools


Additional Needs & Disability

  • Merthyr Tydfil Council: Special educational needs
    Information on transport, assessment, placements in mainstream schools, Additional Learning Needs, Disabled Students Allowance, and Transition and Transition Planning.
  • Merthyr Tydfil Council: Learning Disabilities
    Find out about learning disabilities and the help available for adults, children and carers in Merthyr Tydfil.
  • Merthyr Tydfil Council: Physical Disabilities
    Find out about the range of services that the council provides to support adults and children with physical disabilities.
  • Merthyr Tydfil Council: Specialist equipment
    Find out about equipment that could help you remain independent in your own home and could help you summon help quickly if ever needed.
  • SNAP Cymru
    SNAP Cymru provides free, specialist, independent and advice and support to parents, children and young people (0 -25) who have or may have additional learning needs. This includes a bilingual telephone helpline service, a specialist casework service, disagreement resolution and support at meetings, tribunals and appeals.
  • Merthyr Tydfil Family Information Service – Search
    Here, you will find here a list of several useful disability-related organisations that could help you (type “Disability” into the box called “Keyword”).

Local Activities & Events

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