Information for Families in Neath Port Talbot

Welcome to FamilyPoint Neath Port Talbot – your complete guide to family information in Neath Port Talbot.

If you live in Baglan, Briton Ferry, Neath, Pontardawe, Port Talbot, or anywhere else in the county of Neath Port Talbot, this is your page to find information for your family.

Here you will find everything from essential contacts to the latest news, the key local services for families in Neath Port Talbot (Family Information Service, Communities First, Families First, Flying Start, and Supporting People) and, if you scroll right down, loads of links to local info and useful things such as money, health, housing, things to do and much more.

So if you’re a parent or carer or have responsibility for a child, live in Neath Port Talbot and want some information, we’ll point you in the right direction on this page.

Essential Contacts

Please see links for call charges.


101 – police non-emergency

NHS Direct Wales (0845 46 47)

National Debtline (0808 808 4000)

Live Fear Free Helpline (0808 80 10 800)

Meic Cymru (0808 80 23456) (Text: 84001)

24-hour Homelessness Emergency Number  (01639 685219)

Neath Port Talbot County Borough Council (01639 686 868)

Neath Port Talbot Family Information Service (01639 873 018)

Stay in touch with FamilyPoint


Local key services

Neath Port Talbot Family Information Service

For help with:

Childcare / Events/ Information / Money / Parenting / Things To Do

NPT Family Information Service is the first point of contact for information on local services for families and carers. You can find information in Neath Port Talbot on lots of different topics such as childcare, sport, play, health, education and much more.

Neath Port Talbot Flying Start

For help with:

Childcare / Health and Well-being / Parenting Support / Speech, Language and Communication Support

Flying Start is a Early Years Government Funded Programme for families of children under 4—including free playgroup places for 2-3 year olds for 2½ hours, 5 days a week.

Neath Port Talbot Families First

For help with:

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Neath Port Talbot Families First supports families, particularly those on low incomes, with a clear emphasis on prevention and early intervention. Many agencies work together to help the whole family.

Neath Port Talbot Supporting People Programme

For help with:

Additional Needs / Disability / Health and Well-being / Homelessness / Housing

The Supporting People programme provides housing-related support to help people in Wales to live as independently as possible.


Local area

Local Information & useful links


Health & Well-being

Parenting & Family Advice

  • NPT Family
    Information regarding Flying Start, play, health and wellbeing, and child care; amongst other useful links.
  • Team Around the Family
    Contact details for Team Around the Family (TAF), including a video explaining who TAF are.
  • Family Lives (0808 800 2222)
    Family Lives offers a confidential and free helpline service (previously known as Parentline). Call on 0808 800 2222 for information, advice, guidance and support on any aspect of parenting and family life, including bullying.
  • Gingerbread
    Support and practical advice for single parents.
  • Grandparents Association (0845 434 9585)
    Advice, information and support for grandparents, including those with full-time care of their grandchildren, those who’ve lost contact with them, and more. Services include a website, a general helpline, a welfare benefits helpline, support groups and factsheets.
  • Parenting. Give It Time
    Practical parenting information, tips and activities for parents of children from birth to age 5.





Education & Schools


  • Council housing
    Lots of useful links, including information on homelessness, information for landlords, and the council housing strategy. Also contains links to information regarding relevant benefits.
  • NPT Homes
    The website for NPT homes, the second largest social landlord in Wales.
  • Neath Port Talbot Housing
    A website containing information on affordable and private rented accommodation in Neath Port Talbot.
  • Homeless UK
    Contact information for the NPT council housing options service for people at risk of, or who are homeless.
  • Shelter Cymru (0345 075 5005)
    Free, specialist, independent and confidential legal advice and housing support.

Additional Needs & Disability

  • NPT Family Services Search
    A search engine to help you find help, advice and support in your area.
  • Neath Port Talbot Council: Pupil inclusion
    Council pupil inclusion information, including reports and guidelines, learning support centres, and a guide for parents of children with Special Educational Needs.
  • ASD Info Wales – Neath Port Talbot Special Needs Support Group
    Support group made up of carers/parents of children, teenagers and adults with learning difficulties, including ASD, Aspergers, ADHD, mental health issues and challenging behaviour. Details of the meetings are included here.
  • SNAP Cymru
    SNAP Cymru provides free, specialist, independent and advice and support to parents, children and young people (0 -25) who have or may have additional learning needs. This includes a bilingual telephone helpline service, a specialist casework service, disagreement resolution and support at meetings, tribunals and appeals.
  • Mencap: Wales Learning Disability helpline (0808 808 1111)
    Free, bilingual helpline that offers information and advice about learning disabilities. Operated by Mencap, a UK-wide learning disability support and campaign charity.

Local Activities & Events

stay informed

Stay informed

Family news, information and advice straight to your inbox. We promise to never spam and you can unsubscribe at anytime

Stay in touch with FamilyPoint



A Problem Shared Money News Parenting & Family Advice Rights & Responsibilities | by | 2nd Oct 2019

A Problem Shared: Is Our Area Not Deprived Enough For Services?

Why do some people seem to get more just because of their address? A reader has contacted because he’s fed…

A Problem Shared Parenting & Family Advice | by | 18th Jun 2019

A Problem Shared: My Daughter’s Boyfriend Is Using Her

What should you do if you dislike your child’s choice of partner? A parent contacted FamilyPoint for advice believing that…

A Problem Shared Housing Money Parenting & Family Advice | by | 29th Apr 2019

A Problem Shared: I Can’t Afford To Pay The Rent

Following the end of a relationship our reader is finding it hard to pay the rent. Find out what advice…