Information for Families in Newport

Welcome to FamilyPoint Newport – your complete guide to family information in Newport.

If you live in Caerleon, Duffryn, Malpas, Newport, Rogerstone, or anywhere else in the county of Newport, this is your page to find information for your family.

Here you will find everything from essential contacts to the latest news, the key local services for families in Newport (Family Information Service, Communities First, Families First, Flying Start, and Supporting People) and, if you scroll right down, loads of links to local info and useful things such as money, health, housing, things to do and much more.

So if you’re a parent or carer or have responsibility for a child, live in Newport and want some information, we’ll point you in the right direction on this page.

Image by Roland Turner

Essential Contacts

Please see links for call charges.


101 – police non-emergency

NHS Direct Wales (0845 46 47)

National Debtline (0808 808 4000)

Live Fear Free Helpline (0808 80 10 800)

Meic Cymru (0808 80 23456) (Text: 84001)

Newport City Council (01633 656656)

Newport Family Information Service (0800 328 8483)

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Local key services

Newport Family Information Service

For help with:

Childcare / Information / Money / Parenting / Things To Do

Newport FIS offer a bespoke information service for parents carers and professionals working with children aged 0-19yrs. If you live or work in Newport and are looking for childcare, information about early years education, activities for your children, financial or parenting support, Newport Family Information Service (FIS) is here to help.

Newport Flying Start

For help with:

Childcare / Health and Well-being / Parenting Support / Speech, Language and Communication Support

If you live in a Flying Start area and have a child under 4, Flying Start will support your family to give your child the best start in life.  We offer many services under one roof to help your child prepare for school and succeed in the long term, as well as funded part-time childcare for 2-3 year olds.


Newport Families First

For help with:

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Newport Families First supports families, particularly those on low incomes, with a clear emphasis on prevention and early intervention. Many agencies work together to help the whole family.

Newport Supporting People Programme

For help with:

Housing / Support / Independence / Homelessness / Inclusion

The Supporting People Programme in Newport delivers housing-related support to people over 16 years of age who need help to find or keep their home and live independently.

Local area

Local Information & useful links


  • Money advice in Newport
    Information on paying council council taxes, benefits, credits, debt advice, and much more.
  • Newport FIS: Help with childcare costs
    Find out if you are entitled to any assistance with childcare
  • Newport Credit Union
    Newport Credit union is a not-for-profit financial cooperative. They are committed to providing affordable, low-cost financial services to everyone within the local community.
  • Newport Citizens Advice Bureau
    Your local Citizens Advice Bureau offers practical, up-to-date information and advice for anyone on a wide range of topics, including debt, benefits, housing, the law, discrimination, employment, immigration, consumer, and more.
  • Money Advice Service
    Free and impartial advice, guides, support, tools and calculators to help you on a wide range of money issues. Set up by government.
  • Benefits (Index)
    Browse all the benefits information and help pages written and kept up-to-date by the UK Government.
  • Shelter Cymru
    Free, specialist, independent and confidential advice in Wales on a wide range of debts. Find your nearest face-to-face advisers here.

Health & Well-being

Parenting & Family Advice

  • Newport Family Information Service: Parenting Information
    Includes links to family support, information for working parents, and other useful information.
  • Newport Women’s Aid: Nurturing Programme
    The Nurturing Programme is a 10 week parenting programme that looks at family life in a thoughtful and fun way. It also helps support positive behaviour in children and looks at the emotional needs behind children’s behaviour.
  • Gingerbread
    Support and practical advice for single parents.
  • Families Need Fathers – Both Parents Matter
    Provides face-to-face information support and advice to parents and grandparents through a network of 11 monthly support meetings across Wales. Also runs a helpline.
  • National Childbirth Trust: Newport
    A network of local parents in offering practical and emotional support, information and friendship in and around Newport, including antenatal classes and postnatal groups. Note: You can also ask your midwife, health visitor or GP about antenatal classes.
  • Family Lives (0808 800 2222)
    Family Lives offers a confidential and free helpline service (previously known as Parentline). Call 0808 800 2222 for information, advice, guidance and support on any aspect of parenting and family life, including bullying.
  • Grandparents Association (0845 434 9585)
    Advice, information and support for grandparents, including those with full-time care of their grandchildren, those who’ve lost contact with them, and more. Services include a website, a general helpline, a welfare benefits helpline, support groups and factsheets.
  • Parenting. Give It Time
    Practical parenting information, tips and activities for parents of children from birth to age 5.
  • Dads Can
    A range of support for All Dads aged 14 – 25, who are living in Newport or Monmouthshire.
  • Newport Parent Network
    Helps parents living in the city of Newport have a voice. They support parents to attend meetings, organise consultations, and seek opportunities for parents to be engaged in decision making where these decisions may have an affect on families.


Education & Schools

  • Newport Council School Information
    Information regarding schools, school reorganisation, community learning, Special Educational Needs, grants for further and higher education and Welsh in education.
  • Education Achievement Service
    The five local authorities of Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen have formed an Education Achievement Service (EAS) which is designed to raise education standards in South East Wales.
  • Estyn Inspection Report Search
    Estyn inspects quality and standards in education and training providers in Wales. Find Estyn’s reports on all education and training providers in the Blaenau Gwent County Borough Council area.


  • Newport Council: Housing
    Useful links including finding a home, empty properties, disabled facilities grant, information for those who are homeless or at risk of homelessness, and more.
  • Home Options Newport
    If you are looking for affordable housing in Newport, either for rent or part purchase this web site can give you information on what is available.
  • Shelter Cymru (0845 075 5005)
    Free, specialist, independent and confidential legal advice and housing support.

Additional Needs & Disability

  • Newport Council: Special Educational Needs
    The school’s Special Educational Needs Coordinator (SENCo) will help to decide if your child has special educational needs. They can also carry out assessments of your child’s particular strengths and weaknesses and provide advice and support to other members of staff who are involved with your child.
  • Newport FIS: Additional Needs Childcare Support
    Tailored support to meet the needs of your child.
  • Gwent Music
    A bespoke therapy service which uses music to engage those with special or additional needs in Newport.
  • SNAP Cymru
    SNAP Cymru provides free, specialist, independent and advice and support to parents, children and young people (0 -25) who have or may have additional learning needs. This includes a bilingual telephone helpline service, a specialist casework service, disagreement resolution and support at meetings, tribunals and appeals.
  • Sparkle Appeal – Serennu Children’s Centre
    Leisure and sports activities for children with additional needs from 0-17 plus information, healthcare, parent support groups and advice services.

Local Activities & Events

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