Information for Families in Pembrokeshire

Welcome to FamilyPoint Pembrokeshire – your complete guide to family information in Pembrokeshire.

If you live in Fishguard, Haverfordwest, Milford Haven, Narberth, Tenby, or anywhere else in the county of Pembrokeshire, this is your page to find information for your family.

Here you will find everything from essential contacts to the latest news, the key local services for families in Pembrokeshire (Family Information Service, Communities First, Families First, Flying Start, and Supporting People) and, if you scroll right down, loads of links to local info and useful things such as money, health, housing, things to do and much more.

So if you’re a parent or carer or have responsibility for a child, live in Pembrokeshire and want some information, we’ll point you in the right direction on this page.

Essential Contacts

Please see links for call charges.



101 – police non-emergency

NHS Direct Wales (0845 46 47)

National Debtline (0808 808 4000)

Live Fear Free Helpline (0808 80 10 800)

Meic Cymru (0808 80 23456) (Text: 84001)

Pembrokeshire County Council (01437 764551)

PATCH (Pembrokeshire Action To Combat Hardship)

Pembrokeshire Family Information Service (01437 775700)

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Local key services

Pembrokeshire Family Information Service

For help with:

Childcare / Information / Money / Parenting / Things To Do

Pembrokeshire Family Information Service can tell you about services that provide support to parents and carers of children and young people aged 0 – 19 years.  They also offer advice to parents, carers, grandparents, professionals and employers on a range of children’s activities and childcare services.

Pembrokeshire Flying Start

For help with:

Childcare / Health and Well-being / Parenting Support / Speech, Language and Communication Support

Flying Start is a Welsh Government initiative that aims to give a better start in life for children aged 0 to 4 years.

Pembrokeshire Families First

For help with:

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Better health and wellbeing, education and employment for low-income families living in Pembrokeshire.

Pembrokeshire Supporting People Programme

For help with:

Additional Needs / Disability / Health and Well-being / Homelessness / Housing

The Supporting People Programme provides housing related support to help people to live as independently as possible.

Their vision is to help people find and keep a home that meets their needs and encourages independence in a healthy and safe environment.

Local area

Local Information & useful links


  • Council: Credit and Debt Advice
    A list of useful organisations that can offer free and independent advice on debts, face-t-face or over the phone.
  • Pembrokeshire Citizen’s Advice Bureau
    The Money Advice Service Debt Advice Project (MASDAP) deals with clients who have a wide range of debt problems. Their advice is free, completely impartial and is always based on your personal circumstances.
  • Money Advice Service
    Free and impartial advice, guides, support, tools and calculators to help you on a wide range of money issues. Set up by the Government.
  • Benefits (Index)
    Browse all the official benefits information and help pages written by and kept up-to-date by the UK Government.

Health & Well-being

Parenting & Family Advice

  • Council: Parents Advice
    Links to helpful organisations that support families in Pembrokeshire.
  • Pembrokeshire Family Information Service (FIS)
    Main information source for families in Pembrokeshire. Contains all sorts of family-related information.
  • JigSo Children’s Centre
    JigSo is a free bilingual children’s centre which offers support services to any parent or child (from birth up to the age 14), as well as classes and activities on: safety; communication and language focus; health and wellbeing; physical, personal, social and emotional development; and plenty more.
  • Gingerbread
    Support and practical advice for single parents.
  • Grandparents Association (0845 434 9585)
    Advice, information and support for grandparents, including those with full-time care of their grandchildren, those who’ve lost contact with them, and more. Services include a website, a general helpline, a welfare benefits helpline, support groups and factsheets.
  • Parenting. Give It Time
    Practical parenting information, tips and activities for parents of children from birth to age 5.


Education & Schools


  • Pembrokeshire Housing
    Pembrokeshire Housing is an independent, not-for-profit Industrial & Provident Society and is the local housing association, being based in and operating in Pembrokeshire.
  • Choice Homes@Pembrokeshire
    ChoiceHomes@Pembrokeshire is the name of a scheme introduced by Cymdeithas Tai Cantref, Pembrokeshire Housing and Pembrokeshire County Council. Under ChoiceHomes@Pembrokeshire, you can search for a home of your choice and see exactly which homes are available.
  • Shelter Cymru (0845 075 5005)
    Free, specialist, independent and confidential advice in Wales on a wide range of debts. Find your nearest face-to-face advisers here.

Additional Needs & Disability

  • Pembrokeshire Youth Zone: Special Needs
    Find out about the range of advice and support services available to young people with special needs in Pembrokeshire, including Pembrokeshire’s inclusion and special education needs service.
  • Council: Inclusion Services and Special Educational Needs
    Information regarding inclusion services, behaviour support, educational psychology, looked after children, and more links.
  • Pembrokeshire Special Needs Gymnastics Club
    Details regarding the gymnastics club, including contact information.
  • Hawthorn Project
    A service that offers support and advice to children and young people with disabilities, their families and carers in Pembrokeshire. The website is currently experiencing a few issues so ring 01437 761330 for info on the Hawthorn Project (and Pembrokeshire Young Carers).
  • SNAP Cymru
    SNAP Cymru provides free, specialist, independent and advice and support to parents, children and young people (0 -25) who have or may have additional learning needs. This includes a bilingual telephone helpline service, a specialist casework service, disagreement resolution and support at meetings, tribunals and appeals.

Local Activities & Events

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