Information for Families in Rhondda Cynon Taf

Welcome to FamilyPoint Rhondda Cynon Taf – your complete guide to family information in Rhondda Cynon Taf.

If you live in Aberdare, Llantrisant, Mountain Ash, Pontypridd, Tonypandy, Treorchy, or anywhere else in the county of Rhondda Cynon Taf, this is your page to find information for your family.

Here you will find everything from essential contacts to the latest news, the key local services for families in Rhondda Cynon Taf (Family Information Service, Communities First, Families First, Flying Start, and Supporting People) and, if you scroll right down, loads of links to local info and useful things such as money, health, housing, things to do and much more.

So if you’re a parent or carer or have responsibility for a child, live in Rhondda Cynon Taf and want some information, we’ll point you in the right direction on this page.

Image by Ben Salter

Essential Contacts

Please see links for call charges.


101 – police non-emergency

NHS Direct Wales (0845 46 47)

National Debtline (0808 808 4000)

Live Fear Free Helpline (0808 80 10 800)

Meic Cymru (0808 80 23456) (Text: 84001)

Rhondda Cynon Taf County Council (01443 424000)

Rhondda Cynon Taf Family Information Service (0800 180 4151)

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Local key services

Rhondda Cynon Taf Family Information Service

For help with:

Childcare / Information / Money / Parenting / Things To Do

Rhondda Cynon Taf Family Information Service (FIS) provides a free information and signposting service to all families with children aged 0-25 years. We are your ideal starting point if you have any questions about anything regarding your family.

Rhondda Cynon Taf Flying Start

For help with:

Childcare / Health and Well-being / Parenting Support / Speech, Language and Communication Support

Flying Start is targeted at the areas of highest need throughout Wales, aiming to provide children 0 – 4 years of age with the best possible “Flying Start” in life.

Rhondda Cynon Taf Families First

For help with:

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Better health and wellbeing, education and employment for low-income families living in RCT.

Rhondda Cynon Taf Supporting People Programme

For help with:

Additional Needs / Disability / Health and Well-being / Homelessness / Housing

The Supporting People Team Rhondda Cynon Taf know how important it is to have a safe, warm, accessible and affordable home so we provide a range of services to help you manage your home, live independently or move on from your current living situation.

Local area

Local Information & useful links


  • Citizens Advice Bureau
    Free, independent, confidential and impartial specialist advice on debt, housing, money and welfare benefits.
  • Citizens Advice Bureau: Benefit and Debt Advice Surgeries
    One-to-one support on benefits, debt, rent arrears, difficulty with mortgages and other financial agreements, fuel poverty, utility bill arrears, and more.
  • Speakeasy – Energy Advice Project
    Free legal advice from solicitors and caseworkers on domestic energy-related issues, such as fuel debt, payment options and budgeting, and saving energy at home. This service is available to anyone living outside of Cardiff by post, e-mail or telephone.
  • Money Advice Service
    Free and impartial advice, guides, support, tools and calculators to help you on a wide range of money issues. Set up by the Government.
  • RCT Council Money and Finance Services
    Free advice and information on topics including: benefits, tax, housing and grants.
  • Benefits (Index)
    Browse all the official benefits information and help pages written by and kept up-to-date by the UK Government.

Health & Well-being

Parenting & Family Advice

  • Action for Children Rhondda Family Support Project
    Contact details to get family support in your area from Action for Children.
  • Home-start RCT
    Free help, friendship, advice or support to any family with a child under five years old, usually by volunteer parents (or those with extensive childcare experience).
  • National Childbirth Trust (NCT)
    A network of local parents offering practical and emotional support, information and friendship, including antenatal classes and postnatal groups. Note: You can also ask your midwife, health visitor or GP about antenatal classes.
  • Cafcass Cymru
    Cafcass represents children in family court cases. They make sure that children’s voices are heard and decisions are taken in their best interests. This Welsh Government-run website can provide information to ensure that your child’s voice is heard and needs met in court.
  • Parenting. Give It Time
    Practical parenting information, tips and activities for parents of children from birth to age 5.


  • Family Information Service
    Free information, help and advice on children’s leisure activities and finding, paying for and working in childcare in Rhondda Cynon Taf.
  • Day nurseries: Directory
    A free directory with user-submitted reviews of child care services in Rhondda Cynon Taf.
  • RCT Council website: Childcare providers directory
    A complete directory of childcare providers in Rhondda Cynon Taf, with information provided by the Family Information Service.
  • RCT Council Website: Flying Start
    Flying Start is a Welsh Government initiative to ensure all children age 0-4 have the best possible start in life. Find out if you live in a Flying Start catchment area, and can receive free sessional childcare.
  • Clybiau Plant Cymru Kids Clubs: Directory
    Clybiau Plant Cymru Kids’ Clubs is a service that exists to help communities in Wales by promoting, developing and supporting quality, affordable, accessible out of school childcare clubs. Welsh language clubs are also listed here.

Education & Schools

  • RCT Council schools admission
    Find out how to apply to nurseries and schools, appeal for admission and moving schools in Rhondda Cynon Taf.
  • RCT Council: Adult learning
    Course prospectus and contact details for adult learning, provided by RCT council.
  • RCT Council: Schools information
    Information on schools, colleges and universities in your area, as well as transport, advice and term calendars.
  • Estyn inspection reports
    Estyn inspects quality and standards in education and training providers in Wales. Find Estyn’s reports on all education and training providers in Rhondda Cynon Taf.


  • RCT Housing Register
    Information on how to register for council housing in Rhondda Cynon Taf, with links to housing solutions in your area.
  • RCT Homestep
    This is a service provided by Rhondda Cynon Taf Council to help first-time buyers and those in specific situations get onto the property ladder.
  • Shelter Cymru Advice Surgeries in RCT
    Contact details for Shelter Cymru’s face-to-face advice surgeries, which can advise you if you are eligible for legal aid. Many of their advisers are also able to give advice on debt and benefits.

Additional Needs & Disability

  • RCT council: Special Educational Needs
    Contact details for the Learning Support Service, which provides a wide range of specialist support for pupils identified with Special Education Needs.
  • Mencap: Wales Learning Disability helpline (0808 808 1111)
    Free, bilingual helpline that offers information and advice about learning disabilities. Operated by Mencap, a UK-wide learning disability support and campaign charity.
  • RCT People First
    Provides advice on training, employment, education and housing, as well as one-to-one advocacy support and health & wellbeing sessions for those with disabilities in RCT.
  • SNAP Cymru
    SNAP Cymru provides free, specialist, independent and advice and support to parents, children and young people (0 -25) who have or may have additional learning needs. This includes a bilingual telephone helpline service, a specialist casework service, disagreement resolution and support at meetings, tribunals and appeals.
  • RCT disability forum (Interlink)
    Information on joining The Disability Forum, which gives disabled people in Rhondda Cynon Taf an opportunity to influence the Council.
  • Parent Carer Network
    The Rhondda Cynon Taf Parent and Carer Network provides help and support to parents and carers who are bringing up a disabled child and who live in Rhondda Cynon Taf

Local Activities & Events

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