Information for Families in Torfaen

Welcome to FamilyPoint Torfaen – your complete guide to family information in Torfaen.

If you live in Blaenavon, Cwmbran, Pontypool, or anywhere else in the county of Torfaen this is your page to find information for your family.

Here you will find everything from essential contacts to the latest news, the key local services for families in Torfaen (Family Information Service, Communities First, Families First, Flying Start, and Supporting People) and, if you scroll right down, loads of links to local info and useful things such as money, health, housing, things to do and much more.

So if you’re a parent or carer or have responsibility for a child, live in Torfaen and want some information, we’ll point you in the right direction on this page.

Essential Contacts

Please see links for call charges.


101 – police non-emergency

NHS Direct Wales (0845 46 47)

National Debtline (0808 808 4000)

Live Fear Free Helpline (0808 80 10 800)

Meic Cymru (0808 80 23456) (Text: 84001)

Torfaen County Council (01495 762200)

Torfaen Family Information Service (0800 019 6330)

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Local key services

Torfaen Family Information Service

For help with:

Childcare / Information / Youth Information / Parenting / Play /Things To Do / Specialist support services / Help with childcare costs

Torfaen Family Information Service offers free, impartial information on services and activities for children, young people and families, including parents-to-be, in Blaenavon, Pontypool and Cwmbran.

Torfaen Flying Start

For help with:

Health and Well-being / Parenting Support / Early Talking / Childcare

The programme is funded by the Welsh Government and is for families with children under 4 years of age in certain areas within Torfaen.

Torfaen Families First

For help with:

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Families First Torfaen offers a range of support services to assist families that need support.

Torfaen Supporting People Programme

For help with:

Housing Related Support / Homelessness /Promoting Independence/Sustaining your Tenancy

Torfaen Supporting People team can support you to live independently and prevent you from becoming homeless.

We can help you get the skills and knowledge you need to manage your own home, remain in your accommodation and feel part of your community.

Our housing-related support services are free of charge.


Local area

Local Information & useful links


Health & Well-being

Parenting & Family Advice


Education & Schools


Additional Needs & Disability

Local Activities & Events

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