Information for Families in Vale of Glamorgan

Welcome to FamilyPoint Vale of Glamorgan – your complete guide to family information in Vale of Glamorgan.

If you live in Barry, Cowbridge, Llantwit Major, Ogmore by Sea, Penarth, or anywhere else in the Vale of Glamorgan this is your page to find information for your family.

Here you will find everything from essential contacts to the latest news, the key local services for families in the Vale of Glamorgan (Family Information Service, Communities First, Families First, Flying Start, and Supporting People) and, if you scroll right down, loads of links to local info and useful things such as money, health, housing, things to do and much more.

So if you’re a parent or carer or have responsibility for a child, live in the Vale of Glamorgan and want some information, we’ll point you in the right direction on this page.

Essential Contacts

Please see links for call charges.



101 – police non-emergency

NHS Direct Wales (0845 46 47)

National Debtline (0808 808 4000)

Live Fear Free Helpline (0808 80 10 800)

Meic Cymru (0808 80 23456) (Text: 84001)

Vale of Glamorgan County Council (01446 700111)

Vale of Glamorgan Family Information Service (01446 704 704)

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Local key services

Vale of Glamorgan Family Information Service

For help with:

Childcare / Parenting / Things To Do / Additional Needs / Information

The Vale Family Information Service is your first point of contact for advice and information on childcare, activities and services for children and families, and family support services in the Vale of Glamorgan.

Vale of Glamorgan Families First

For help with:

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

To help you and your child(ren) overcome difficulties and achieve agreed goals through the help of support agencies.

Vale of Glamorgan Flying Start

For help with:

Childcare / Health and Well-being / Parenting Support / Speech, Language and Communication Support

Flying Start is a Welsh Government programme supporting families to give children a better start in life.

Vale of Glamorgan Supporting People Programme

For help with:

Homelessness/ Housing Support / Family Support / Health and Well-being / Mental Health /Domestic Abuse

The Supporting People Programme provides housing related support to help people maintain their tenancy and live independently.  They aim to prevent people from becoming homeless by giving housing related support to those who are at risk of becoming homeless or who have previously been homeless.

The Supporting People Programme works with other services that offer care, support, mediation and advice to help you get the support you need.

Local area

Local Information & useful links


  • Vale of Glamorgan Family Information Service – Financial help
    Information and links to services that can help you if you need advice or support with any financial matter, including debt, budgeting, back to school, tax credits, and more.
  • Turn 2 Us
    National charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services.
  • Vale of Glamorgan Council – Welfare Reforms
    Information about changes to benefits.
  • Cardiff & Vale Citizens Advice Bureau
    Your local Citizens Advice Bureau offers practical, up-to-date information and advice for anyone on a wide range of topics, including debt, benefits, housing, legal, discrimination, employment, immigration, consumer, and more.
  • Money Advice Service
    Free and impartial advice, guides, support, tools and calculators to help you on a wide range of money issues. Set up by government.
  • Benefits
    Browse all the benefits information and help pages written by and kept up-to-date by the UK Government.

Health & Well-being

Parenting & Family Advice

  • Family Lives (0808 800 2222)
    Family Lives offers a confidential and free helpline service (previously known as Parentline). Call on 0808 800 2222 for information, advice, guidance and support on any aspect of parenting and family life, including bullying.
  • Gingerbread
    Meet other single parents/grandparents and share experiences, support each other and make new friends. Offers opportunities for you to work on your assertiveness and confidence, get work experience, attend events, and complete training (leading to a qualification).
  • National Childbirth Trust: Vale and Valleys
    A network of local parents offering practical and emotional support, information and friendship, including antenatal classes and postnatal groups. Note: You can also ask your midwife, health visitor or GP about antenatal classes.
  • Grandparents Association (0845 434 9585)
    Advice, information and support for grandparents, including those with full-time care of their grandchildren, those who’ve lost contact with them, and more. Services include a website, a general helpline, a welfare benefits helpline, support groups and fact sheets.
  • Parent Zone – Vale of Glamorgan Council
    Information, links and advice on protecting children, childcare, parenting courses, and the Putting Families First programme.
  • Vale of Glamorgan Council – Family Information Service
    The Vale Family Information Service is your first point of contact for advice and information on childcare, activities and services for children and families, and family support services in the Vale of Glamorgan.
  • Parenting. Give It Time
    Practical parenting information, tips and activities for parents of children from birth to age 5.


  • Family Information Service – Childcare pages
    Search for your local childcare, and sort by area, postcode or provider name. You can also find lists of childcare school drop off/pick up; nannies, au pairs and babysitters; parent and toddler groups; and play and leisure activities.
  • Nursery admissions – Vale of Glamorgan Council
    A useful page with information on admissions, how to apply for a place, and a timetable showing when your child should start nursery school.
  • Care and Social Services Inspectorate Wales (CSSIW)
    The CSSIW is responsible for inspecting social care and social services in Wales, including child-minders, nurseries, homes for older people, and more. Find the care service and/or inspection report you want here.

Education & Schools

  • Vale of Glamorgan council: Schools
    A complete list of every school in the Vale, with links to other useful information, including: 21st Century Schools, calendars, admissions, school meals, school transport, Uniform Grant, counselling, and more.
  • Vale of Glamorgan – Adult community learning
    The Vale of Glamorgan can offer hundreds of courses to help you brush up your skills, try something new, or get back on track with employment.
  • Cardiff & Vale College
    Large Further Education college offering academic and vocational courses, including A Levels, HND’s, PGCE’s and Foundation Degrees.
  • Estyn Inspection Report Search: Vale of Glamorgan
    Estyn inspects quality and standards in education and training providers in Wales. Find Estyn’s reports on all education and training providers in the Vale of Glamorgan area.


Additional Needs & Disability

  • Index for Disabled Children and Young People
    If your child has a condition that affects their everyday life, you can add them to this list to receive up-to-date information about services, events and play schemes for you and your child.
  • Vale of Glamorgan FIS: Children with Additional Needs (Useful Links)
    A useful list of links that could help you and your child with additional needs. Provided by Vale of Glamorgan Family Information Service (FIS).
  • Vale of Glamorgan Council: Children with Additional Needs
    Information and support for families who have children with special and particular needs. A wide range of issues covered, including education, benefits, health, leisure, social services, parent carer support, training, and much more.
  • Where you Stand
    Information for parents, carers, disabled children and adults with learning disabilities in Cardiff and the Vale of Glamorgan
  • SNAP Cymru
    SNAP Cymru provides free, specialist, independent and advice and support to parents, children and young people (0 -25) who have or may have additional learning needs. This includes a bilingual telephone helpline service, a specialist casework service, disagreement resolution and support at meetings, tribunals and appeals.

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