Information for Families in Wrexham

Welcome to FamilyPoint Wrexham – your complete guide to family information in Wrexham.

If you live in Wrexham, Gwersyllt, Rhosllannerchrugog, Ruabon, or anywhere else in the county of Wrexham this is your page to find information for your family.

Here you will find everything from essential contacts to the latest news, the key local services for families in Wrexham (Family Information Service, Communities First, Families First, Flying Start, and Supporting People) and, if you scroll right down, loads of links to local info and useful things such as money, health, housing, things to do and much more.

So if you’re a parent or carer or have responsibility for a child, live in Wrexham and want some information, we’ll point you in the right direction on this page.

Image by National Assembly for Wales

Essential Contacts

Please see links for call charges.



101 – police non-emergency

NHS Direct Wales (0845 46 47)

National Debtline (0808 808 4000)

Live Fear Free Helpline (0808 80 10 800)

Meic Cymru (0808 80 23456)

Wrexham County Borough Council (01978 292000)

Wrexham Family Information Service (01978 292094)

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Local key services

Wrexham Family Information Service

For help with:

Childcare / Information / Money / Parenting / Things To Do

Wrexham Family Information Service provides free information, support and guidance on all aspects of childcare, children and young people’s services.

Wrexham Flying Start

For help with:

Childcare / Health and Well-being / Parenting Support / Speech, Language and Communication Support / Portage

Flying Start is the Welsh Government targeted Early Years programme for families with children under 4 years of age in certain areas of Wales.

Wrexham Families First

For help with:

Employment / Disability / Early Years / Health / Education / Emotional & Mental Health

Families First in Wrexham supports families, particularly those on low incomes, with a clear emphasis on prevention and early intervention. Many agencies work together to help the whole family.

Wrexham Supporting People Programme

For help with:

Housing related support / Disability / Health and Well-being / Homelessness / Domestic Abuse / Offending / Substance misuse /Alcohol misuse / Mental health / Other groups as above

Supporting People commissions housing related support services to help those who need extra support to live independently and avoid the risk of becoming homeless.

Local area

Local Information & useful links


  • Wrexham County Borough Council – Money advice, support and guidance
    A thorough and comprehensive list of links to help you get the right advice and support with money issues, including debt, budgeting, benefits, childcare, and more.
  • North Wales Energy Advice Centre
    Advice includes energy use reduction through property improvements and behavioural change, selecting heating and renewable energy options, and changing energy supplier. Up-to-date information about available grants and direct referrals to local installers.
  • North Wales Credit Union
    A community-owned and controlled financial cooperative providing a range of practical, affordable and straightforward financial services to everyone living or working in the following North Wales counties: Anglesey, Conwy, Denbighshire, Flintshire, Gwynedd and Wrexham.

Health & Well-being

Parenting & Family Advice


Education & Schools


  • Wrexham County Borough Council – Housing
    Includes information on affordable housing, council housing, finding a new home, key housing documents, private housing, and the tenant support service.
  • Wrexham Housing Association
    Information, support and advice on housing, including links to other housing associations in your area.
  • Homeless UK
    Homeless UK assesses whether or not you can get housing if you are homeless or threatened with homelessness. Housing is provided for people considered in priority need of housing.
  • Shelter Cymru (0845 075 5005)
    Free, specialist, independent and confidential advice in Wales on a wide range of debts. Find your nearest face-to-face advisers here.

Additional Needs & Disability

  • Wrexham County Borough Council – Special Educational Needs
    Information on what Wrexham council is doing to promote, encourage and support those with Special Educational Needs across the county.
  • Dynamic Wrexham
    Dynamic is a Wrexham-based charity and a unique resource that provides out of school activities for children and young people with special needs.
  • Snap Cymru
    SNAP Cymru provides free, specialist, independent and advice and support to parents, children and young people (0 -25) who have or may have additional learning needs. This includes a bilingual telephone helpline service, a specialist casework service, disagreement resolution and support at meetings, tribunals and appeals.
  • Mencap – Wales Learning Disability helpline (0808 808 1111)
    Free, bilingual helpline that offers information and advice about learning disabilities. Operated by Mencap, a UK-wide learning disability support and campaign charity.

Local Activities & Events

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